ABout Us
iVoice Outsourcing and Consultancy Services is a prominent online agency based in the Philippines that offers a wide range of business process outsourcing (BPO) services to clients worldwide. Originally known as Intact Virtual Staffing (IVS), the agency was founded in 2014 with a small team of agents working from a home office setup. Initially, the agency’s focus was on telemarketing services for clients in the US, but it soon diversified its offerings to cater to the needs of the entire BPO industry.
To keep up with the growing demand, iVoice moved to a larger office that could accommodate hundreds of representatives. Today, the agency has a team of over a hundred trained professionals who provide exceptional customer service, telemarketing, appointment setting, and other BPO services to clients in the US, UK, Australia, Canada, and China.
One of the main reasons behind iVoice’s success is its commitment to quality service delivery. The agency ensures that its representatives are well-trained, knowledgeable, and equipped with the latest technology and tools to provide efficient and effective solutions to clients. Additionally, iVoice has a strong focus on client satisfaction and strives to build long-term relationships with its clients based on trust and transparency.
Overall, iVoice Outsourcing and Consultancy Services has established itself as a reputable BPO service provider in the Philippines and continues to expand its offerings to meet the evolving needs of the industry. Its dedication to quality and customer satisfaction makes it an ideal partner for businesses looking to outsource their operations to a reliable and experienced provider.
Why
Choose us
Careers
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Our Vision
iVoice Outsourcing and Consultancy Services is poised to become a leading agency in the freelancing industry by exceeding expectations through its unwavering commitment to excellence, integrity, and flexibility. The agency is committed to providing top-notch services that are tailored to meet the unique needs of each client, regardless of their size or industry.
iVoice is known for its ability to deliver customized solutions that are both efficient and effective, thanks to its team of highly skilled and experienced professionals. Moreover, the agency places a strong emphasis on maintaining transparency, honesty, and ethical standards in all its dealings with clients, which has earned it a reputation as a trustworthy partner.
Going forward, iVoice is focused on expanding its service offerings and leveraging emerging technologies to provide innovative solutions that help its clients stay ahead of the curve. By continuing to uphold its core values of excellence, flexibility, and integrity, iVoice is well-positioned to emerge as a trusted and preferred partner for businesses looking to outsource their operations.
Our Mission
At iVoice Outsourcing, our primary objective is to offer our clients practical solutions that enable them to remain competitive in the ever-evolving business landscape. We are committed to delivering more than just solutions; our focus is on delivering tangible value that equips our clients with a genuine competitive advantage, irrespective of their location or business model.
To achieve this goal, iVoice has assembled a team of experienced and knowledgeable professionals who are adept at identifying client needs and designing custom-tailored solutions that address those needs. Furthermore, our unwavering focus on innovation and excellence enables us to continually enhance our offerings and remain at the forefront of the industry.
At iVoice, we understand that every client is unique, and as such, we take a personalized approach to every project we undertake. By consistently delivering real value and tangible results, we have built a reputation as a trusted and reliable partner that helps businesses achieve their objectives.
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