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Assistant Building Management Support

ASSISTANT BUILDING MANAGEMENT SUPPORT

Why need an ABM?

  • Over 50% of a Building Managers’ role is administrative.
  • Building managers love to fix things, solve problems and deal with people onsite, and the least favorite thing to do is behind a desk most of the time.
  • The biggest complaint from Committees and Residents is not seeing their Building Manager on site.
  • Most of the time, Residents would love to speak to their Building Managers in person to report any problem within their building and community.

 

The Solution

An Assistant Building Manager provides support to the Building Manager. Performs admin tasks and implements procedures or processes based on the direction of the Building Manager and or the company. Their duties include day-to-day tasks, providing customer support, and managing the overall workflow of a building. Both, ensuring a long-term relationship with customers that are ‘happy’ and feel of utmost importance.

 

Benefits

  • Email Management
  • Phone Support (Inquiries & Incidents)
  • Work Order Management And Follow Up
  • Case Handling (Creation, Closing & Updates)
  • Management Of Building Management System (Bms)
  • Saves On Costs And Time
  • Monthly Reporting

 

HOW IT WORKS?

  • ABMs are trained in Building Management Systems – MYBOS/BuildingLink
  • ABMs are trained in the basic principles of Building Management
  • ABM is selected for a site based on-site requirements
  • New site is onboarded following the onboarding process
  • ABM works closely with the Building Manager for the first 4 weeks of commencing
  • ABM becomes the alter-ego behind the desk of the Building Manager

 

Need ABM Service? Contact us Today!

Let’s Take Your Business to Another Level

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