Lady Jovelyn Manzano

COO

Lady Jovelyn being the Chief Operating Officer of Ivoice is considered to be second in the chain of command. She ensures the company has effective operational and financial procedures in place. She makes sure to keep their company's high-level strategy front-and-center while understanding the details of day-to-day execution to ensure what needs to happen does happen. She has been in-charge in company's operating capabilities to surpass customer satisfaction and retention, and company goals. Controlling company costs, and introducing tactical initiatives to address other losses. Monitoring invoices, money handling procedures, accounting and bank processes.